Refund Policy

We want to ensure that you are completely satisfied with your purchase. If you have any issues or concerns, please do not hesitate to contact us.

Refund Eligibility

We offer refunds under the following circumstances:

• If the software license key does not work as intended.
• If you accidentally purchase the same license key more than once.
• If there is a technical issue that prevents you from using the software and we are unable to resolve it within a reasonable time frame.

Please note that potential future firmware updates from console or PC manufacturers, which might temporarily affect the compatibility of the application, are not considered valid reasons for requesting a refund. Rest assured, the applications will be updated as soon as possible to restore full functionality.

Refund Procedure

To request a refund, please contact our customer support team within 48 hours of your purchase. You can reach us via email at streamingdv@outlook.com.

In your refund request, please provide the following information:

• Your order email address
• The reason for the refund

Once your refund request is received and approved, we will process the refund within 7 business days. Please note that it may take additional time for the refund to appear in your account depending on your payment method.

Contact Us

If you have any questions about our refund policy, please contact us:

• Email: streamingdv@outlook.com